Privacy Policy
This Privacy Policy ("Policy") applies to the French Conversation mobile application (the "App") and describes how the App's developer ("Developer", "we", or "us") collects, uses, and shares information in connection with your use of the App. By using the App, you agree to the practices described in this Policy.
This Policy is the English translation of the original Japanese version of our Privacy Policy. In the event of any inconsistency between the Japanese and English versions, the Japanese version shall prevail.
1. Information We Collect
We collect the categories of information described below. We do not engage in "tracking" as defined by Apple's App Tracking Transparency framework, we do not collect the Identifier for Advertisers (IDFA), and no App Tracking Transparency consent prompt is shown. The App does not display advertising.
1.1 Information Stored Only on Your Device
- Your study progress (such as progress through and results of lessons, practice, and tests).
- Your profile answers (purpose of your trip, who you are traveling with, country of origin, occupation, preferred grammatical gender form, and study period).
- App settings and preferences.
The App does not require account registration or sign-in. This information is stored only on your device and is never sent to any server operated by us or to any third party; we cannot view it. Deleting the App deletes this information.
1.2 Device Features
The App uses the speech synthesis built into iOS to play French aloud. The text read aloud is the App's own study material, and the App does not send any information to us or to third parties in order to play it. The App does not request access to your microphone, speech recognition, camera, location, contacts, or photos.
1.3 Notifications (Study Reminders)
With your permission, the App may show a reminder at the first 9:00 p.m. that comes at least 24 hours after you last used the App. This is a local notification scheduled on your device, and no information leaves your device for notifications. You can turn reminders off at any time from the App's menu or in your device's Settings.
1.4 Usage Analytics (Firebase Analytics)
To improve the App and to understand how purchases are made, the App uses Firebase Analytics (Google Analytics for Firebase), provided by Google LLC, which collects:
- In-app events such as screens viewed and actions taken (for example, completing a lesson, viewing the purchase screen, or completing a purchase).
- Device information (model, OS version, language settings) and the App version.
- A Google-generated app-instance identifier.
- Coarse location information (approximate country/region inferred from your IP address).
This information does not include your name, email address, or other directly identifying information, nor the profile answers described in Section 1.1. It is not used for advertising or to track you across other companies' apps or websites.
1.5 Purchase Information
The App offers a one-time purchase that unlocks Content beyond the free sections. When you make or restore a purchase, we receive App Store transaction information from Apple (such as product ID and purchase date) and use it to verify and restore your purchase. This purchase information, together with an anonymous user ID that the App generates for your device, is sent to and processed and stored on the servers of RevenueCat, Inc. (United States), which provides purchase management. Payment is processed by Apple; neither the App nor the Developer receives your credit card number or other payment details.
1.6 Information You Provide When Contacting Us
If you contact us by email or through our Google Form support channel, we receive the email address, name, and message content you choose to provide. We use this information solely to respond to your inquiry.
2. How We Collect Information
- Directly from you, when you contact us.
- Automatically, through the use of the App and via the Firebase SDK.
- Through Apple's StoreKit and the RevenueCat SDK, when processing in-app purchases.
3. How We Use Information
We use the information we collect to:
- Provide, maintain, and operate the App.
- Detect, diagnose, and fix issues; improve the quality of the App and develop new features.
- Analyze usage of the App and purchases on an aggregated, non-identifying basis.
- Verify, deliver, and restore your one-time purchase.
- Respond to inquiries from users.
- Comply with applicable laws and respond to lawful requests.
4. Sharing and External Transmission
4.1 Sharing with Third Parties
We do not share your information with third parties except:
- with your consent;
- to comply with applicable laws or respond to lawful requests from courts, law enforcement, or other public authorities;
- when necessary to protect the life, body, or property of any person and it is difficult to obtain your consent;
- with the service providers described in Section 4.2, to the extent necessary to fulfill the purposes described in this Policy;
- in connection with a corporate transaction such as a merger, acquisition, or sale of assets.
4.2 Service Providers and International Transfers
To operate the App, we transmit certain information to the following service providers. These providers process information on our behalf and, in principle, do not use it for their own purposes. These providers may be located outside Japan, including in the United States, and information may be transferred to and stored in those countries. None of these transmissions are used to track you across other companies' apps or websites.
| Provider / Service | Information Transmitted | Purpose | Country / Privacy Policy |
|---|---|---|---|
| Google LLC (Firebase Analytics / Google Analytics) |
Usage events, device information, app-instance identifier, coarse location. | Usage and purchase analytics, quality improvement. | United States https://policies.google.com/privacy https://firebase.google.com/support/privacy |
| Apple Inc. (App Store / StoreKit) |
Purchase transaction information. | Payment; verification and restoration of purchases. | United States https://www.apple.com/legal/privacy/ |
| RevenueCat, Inc. (Purchase management / receipt validation) |
App Store transaction information (purchase history), product ID, anonymous user ID. | Verification and management of purchase status; restoring purchases. | United States https://www.revenuecat.com/privacy/ |
Transmission of information to the service providers located in the United States may constitute a cross-border transfer of personal data to a third party in a foreign country under Article 28 of Japan's Act on the Protection of Personal Information. Such transfers are made on the basis of your consent to this Policy. Information about the personal data protection regime of the United States, and about the safeguards each provider has implemented to protect personal data, is available on request through the contact in Section 8. Each provider handles information only to the extent necessary to achieve the purposes described in this Policy and maintains appropriate safeguards.
5. Retention
- Information stored only on your device (Section 1.1) remains on your device until you delete the App.
- Information collected via Firebase (Section 1.4) is deleted in accordance with Firebase's data retention settings. Aggregated statistical data may be retained for longer periods.
- Purchase information (Section 1.5) is stored on RevenueCat's servers for as long as needed to verify and restore purchases.
- Information collected when you contact us (Section 1.6) is deleted within a reasonable period after your inquiry has been resolved.
6. Your Rights and Choices
You can delete the information stored only on your device (Section 1.1) yourself by deleting the App. You can change notification permissions at any time in your device's Settings. For information that we do hold, you may request that we notify you of the purpose of use, disclose, correct, add to, delete, suspend the use of, erase, or stop third-party provision of such information by contacting us using the information in Section 8. We may ask for additional information to verify your identity.
If you wish to stop the App from sending analytics data, you can uninstall the App, which prevents any further transmission. You may also contact us using the information in Section 8 to request opt-out from analytics or to exercise your other rights, and we will accommodate such requests to the extent technically feasible.
7. Children's Privacy
The App is not directed to children under 13 (or the equivalent age of digital consent under applicable local law). We do not knowingly collect information from such children. If we become aware that we have collected information from a child under 13 without verifiable parental consent, we will promptly delete that information. Parents or guardians who believe that their child may have provided information through the App may contact us using the information in Section 8.
8. Contact Us
For questions about this Policy or to exercise any of your rights, please contact:
- [email protected]
- Support Form
- Google Form
9. Changes to This Policy
We may update this Policy from time to time to reflect changes in applicable law, the App's functionality, or our practices. If the information we collect or the recipients change, we will revise this Policy and post it on this page. The updated Policy will become effective when posted on this page. If the changes are material, we will make reasonable efforts to provide advance notice within the App or by other appropriate means.
10. Governing Law
This Policy is governed by the laws of Japan, without regard to its conflict of laws principles.